Shipping policy
In order to track your order, you must create an online account. After creating an account, log in and navigate to the account history tab to view the status of your order. If your order has shipped, the tracking number will be emailed to you. You can also find your order tracking number on the order details page in your account history. This function will not be accessible if you order as a guest without creating an account. However, we will continue to send you order and shipment confirmations via email.
Our company fully insures all shipments while in transit. We will replace or repair any items damaged in transit from our production facility to the address specified on your order. However, we are unable to insure shipments once they have left the original delivery location.
Please contact us within 10 days of delivery if the retail product you ordered arrives broken or damaged. Include a copy of the shipping receipt and photographic evidence of the damage with your request. We will cover the cost of shipping the replacement item to you. However, only open edition artworks are available as retail products.
If your limited edition fine art shipment shows signs of damage, you should inspect the artwork before signing for it. Please do not refuse delivery. Instead, ensure that the damaged item is noted by the driver. Keep the box and foam corners from the original packaging. Within seven days of delivery, submit at least four to six digital photographs of the box and any damage to the artwork to our email address. We will contact you with additional instructions within two business days.
We cannot deliver to PO boxes.
Our company fully insures all shipments while in transit. We will replace or repair any items damaged in transit from our production facility to the address specified on your order. However, we are unable to insure shipments once they have left the original delivery location.
Please contact us within 10 days of delivery if the retail product you ordered arrives broken or damaged. Include a copy of the shipping receipt and photographic evidence of the damage with your request. We will cover the cost of shipping the replacement item to you. However, only open edition artworks are available as retail products.
If your limited edition fine art shipment shows signs of damage, you should inspect the artwork before signing for it. Please do not refuse delivery. Instead, ensure that the damaged item is noted by the driver. Keep the box and foam corners from the original packaging. Within seven days of delivery, submit at least four to six digital photographs of the box and any damage to the artwork to our email address. We will contact you with additional instructions within two business days.
We cannot deliver to PO boxes.